Opticare Academy

New Opticare Customers

As part of your onboarding, you should receive your Opticare Academy login details and access instructions.

Existing Opticare Customers

Existing Opticare customers will receive an email containing their Opticare Academy access details and login instructions.

If you have not received your access details, please contact your Opticare Business Development Manager.

Yes. Additional access can be arranged for your team members.

To set up access, we simply require:

• Full name
• Email address
• Role within the practice/team

Each team member will receive their own individual login to Opticare Academy.

Yes. Opticare Academy is an exclusive learning platform available to Opticare customers and approved team members.

Yes. Opticare Academy can be accessed using your computer, tablet, and mobile phone.

This allows you to learn anytime, anywhere.

Opticare Academy includes training such as: Lens education, Equipment training, New technologies in optics, Practice growth & management Sales & marketing, Product and technology updates, and Internal Opticare training

Yes. Most courses are self-paced, allowing you to learn according to your schedule.

Your course progress is automatically saved.

Training and learning materials may include:

• Online courses
• Video tutorials
• Downloadable resources and guides
• Webinars and live sessions
• In-person training opportunities which you can request from your Opticare Business Development Manager.

Most courses within Opticare Academy include assessments or knowledge checks designed to help reinforce learning and track understanding.

These may include:

• Short quizzes
• Knowledge checks
• Interactive activities
• Completion requirements

Assessment formats may vary depending on the course or training module.

Some courses may provide a certificate of completion once all required lessons and assessments have been successfully completed.

Certificates may be downloadable and printable for your own professional development records.

Not yet for now.

While Opticare Academy is designed to support professional learning and development, CPD accreditation is not currently available for courses on the platform.

We are continuously exploring opportunities to expand the learning value of Opticare Academy and will communicate any future CPD developments as they become available.

Yes. In-person training sessions are available and may be delivered by:

• Opticare’s Training & Development team
• Opticare Business Development Managers

These sessions are practical, interactive, and tailored to your team’s needs.

Access to Opticare Academy may be temporarily suspended if your Opticare account becomes inactive.

Your learning history and account information are generally retained and may be restored once access is reactivated.

Use the “Forgot Password” option on the login page to reset your password.

You can contact us through the Contact Us page or speak with your Opticare Business Development Manager.